Testimonials

"Dr. Terri Nguyen is an absolute delight. She has an extremely gentle touch and is a very caring and lovely person. As an absolute expert in her field she keeps up to date with the most current innovations. All work she has done on my mouth has proven to last beautifully. If you have an unusual problem, Terri can solve it. She has always takes the time to answer questions and makes sure that the patient understands what is going on. Her staff is also very lovely, caring and they deserve much recognition as well. "

"I hadn't gone to a dentist in 15 to 20 years. Dr. Terri Nguyen amazes me, I have never felt her giving me novocaine. She is very informative. She lets you know about all of your options without being pushy. It's so nice to have a doctor and staff that are so focused on caring for the patient."

"I have been seeing Dr. Terri Nguyen for 5 years now and continue to do so despite the fact that I now live 2 hours from her practice. She and her staff are most definitely worth the drive. They offer excellent and personable service and are great with involving me in each and every decision at hand. Julie, West Portal's office manager, is just amazing. She makes everything so easy and seamless, I can't say enough about her. "

"We have gone to Dr. Nguyen for over ten years. Our old dentist scared my young son, so we wanted to find a dental environment that was welcoming instead of frightening. West Portal Family Dentistry was a nice fit. Dr. Nguyen took great care of my son in her gentle, kind, and soft-spoken way, and he is now a young man who doesn't hate to see his family dentist. Everyone is so incredibly welcoming there, and our family always has a great experience. We are also very appreciative of their attentiveness. A few years ago, Dr. Nguyen saw a spot on my gums that might have been cancerous, and her whole team immediately mobilized: locating other specialists and seeing that I was to receive the best possible care. They just went above and beyond to make sure I was ok (and it turned out that I was just fine). We couldn't ask for a better family dentist who always takes care of everyone's individual needs."

"Dr. Nguyen is by far the best provider in dentistry one can expect. She's knowledgeable, gentle and caring. I feel very comfortable with her from the very beginning. She sets high standard for her staff to follow. The office manager, Julie is truly wonderful. She's knowledgeable in guiding you through the billing process from the very beginning so you will know what to expect. I would recommend Dr. Nguyen to all my friends and family members."

"At 60 years old, I've seen a lot of dentists, and Dr. Nguyen is the kindest, most accommodating dentist we've ever seen. My adult son, who was terrified of dentists even as a young child, feels very comfortable going to Dr. Nguyen because she is so calming and reassuring. The office, recently redecorated with the artwork of Van Gogh, is beautiful and inviting. All of our procedures were at a reasonable cost, and we've never had a problem with our insurance being accepted even though we changed carriers. Dr. Nguyen makes sure that our dental work is always done correctly and will last, and we appreciate that. She is a terrific person and has actually become our friend as well as our dentist."

"Dr. Nguyen is just wonderful. She really takes the time to explain exactly what is happening during your procedure. If she realizes that you are in pain, she immediately fixes it. Also, her staff is so friendly. They are like family, and every time you arrive, they call you by your first name and treat you like family, too. I've had lots of bad experiences with other dentists, and Dr. Nguyen's office is run so well that it's just a great visit every time."

"I hadn't been to the dentist in so many years when I found Dr. Nguyen. I had a bad case of gingivitis, and at my first visit, she asked for my commitment to good dental health. She is very conscious of my pain and is so comforting and relaxing. She was even willing to provide me with some medication to alleviate my anxiety prior to my visit. Also, the girls in her office are unbelievable. They are so friendly, and they happily greet you every time you walk in the door. Julie, her receptionist, is fantastic and always calls to remind me of my appointments. Besides being an incredible dentist, Dr. Nguyen also donates her time in Vietnam to help underprivileged people receive good dental care. It's been 3 years since my first visit, and my teeth look great, feel great, and make me feel good. People even frequently say, 'Billy, you've got a great smile', and I owe that to Dr. Nguyen."

"After some horrible experiences with dentists in the past, I've tried to avoid going to the dentist like the plague! However, Dr. Nguyen is so gentle and mindful of the patient's comfort levels, while also being totally thorough. She always takes the time to explain the treatments and procedures I need, along with steps I could take at home to maintain good dental health. She is absolutely wonderful. As for her front office, there could not be a more perfect person to initiate first contact with patients than Dr. Nguyen's receptionist, Julie! She is so sincerely kind and friendly, and she was tremendously helpful with the details of my insurance coverage. I'm so impressed that after only 3 visits, everyone greeted me like I had been a patient for many years. I truly do hope to be visiting this practice for a long time!"

"I've been very pleased with my patient experience at West Portal Family Dentistry. Dr. Nguyen obviously loves her work and holds herself to an exceptionally high standard. She's attentive, always listens to and answers my questions, and spends time carefully explaining everything. I recently had to have a number of fillings replaced (they had aged and become damaged), and her work was careful, thorough, and seamless. She even takes the time to follow-up with me after my visits to make sure I'm not having any pain or residual issues. I also appreciate the staff that Dr. Nguyen has assembled in her practice. Julie, the Office Manager, is so friendly and knows her stuff! She helped me navigate my insurance benefits so I could get the maximum care with maximum reimbursement. She also does a great job of informing me what I can expect during an appointment (how long it will take, any preparation I should do beforehand, and what sort of cost will be involved). I would recommend Dr. Nguyen and West Portal Family Dentistry without hesitation to any of my friends or family."